You ask, we answer
At Post Green Cleaning, we believe clarity builds trust. Below, you’ll find answers to the most common questions about our specialized services from scheduling and service scope to safety protocols and equipment. If you’re managing a transitional property, we’re here to make the next phase cleaner, safer, and simpler.
Faq's
Do you bring your own supplies?
Yes. We arrive fully equipped with all products, tools, and specialized machinery required for your service including HEPA-filtered equipment, non-toxic cleaning agents, and job-specific remediation gear.
Are you insured and bonded?
Yes. Post Green Cleaning is fully insured and bonded for residential and commercial work throughout New York City and Westchester County.
How far in advance should I book?
We recommend booking 1–2 weeks in advance to ensure availability, especially for larger or time-sensitive projects.
Do you offer same-day or last-minute service?
When scheduling shifts or cancellations occur, next-day or same-day availability may open up. Contact us directly for urgent service needs.
What types of properties do you service?
We specialize in luxury homes and transitional spaces including properties undergoing renovation, post-disaster restoration, or preparing for sale/move-in. We do not provide recurring or casual residential cleaning.
Do you test air quality?
Yes. We offer Air Quality Analysis using professional-grade testing equipment to evaluate particulate levels, pollutant exposure, and restoration progress.
What products do you use? Are they safe?
All of our products are non-toxic, eco-conscious, and safe for humans, pets, and the environment. We prioritize indoor air health and environmental stewardship.
Do I need to be home during the service?
Not necessarily. Most clients entrust us with access via doorman, lockbox, or property manager. We respect your time, space, and privacy.
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