Post Green Cleaning

Post Construction Cleaning Services

Cleaning Stories

Close to the Customers

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We hold sacred the connections we slowly develop and build with our customers — both past and present. We understand our customers are the heart of our business. Without them we would not exist.

Customers are the heart of our business; a bathroom post construction cleaning project with service worker
Our agents are trained to be meticulous — Customers are the heart of our business.

Our Process

From the customer’s initial call, our objective is to gather as much information as possible to better position us to deliver the very best in service. Days before the cleaning is scheduled we typically request to preview their homes so that all their cleaning concerns are noted.

After the cleaning is complete we then perform a final walk-thru with our customers to make sure our deliverance meets their expectations.

Customers Are The Heart of Our Business

Once the initial service has been successfully completed (with the customers approval) we continue to provide monthly company updates, cleaning tips, promotions, and reminders of key services we offer.

It’s important to us to keep the communication line open typically via email. Just our way of nurturing our relationship with our customers to deliver the very best in quality customer care.

We’re reminded, “Only happy customers return.”

Jack Thompson, General manager

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Providing Value and a Safer Environment

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Broken Window Theory: Small Things Can Make a Huge Difference

As an avid reader and researcher of articles, books, and journals that address the issues that prevent companies from providing exceptional service, I have developed an adoration and immense admiration of Michael Levine.

After reading the book, Broken Windows — Broken Businesses, How the Smallest Remedies Reap the Biggest Rewards, I take my hat off to author Michael Levine. Never before, in my pursuit of perfection as a devoted green cleaning service provider, have I read a book so compelling and meticulous about the importance of providing polished operations and professional customer service.

He speaks on the most simplistic issues that many businesses, both large and small, often overlook or have taken for granted. Metaphorically he addresses this unprofessionalism as ‘A Broken Window’. 

The broken window theory is defined as such: “If something as small and innocuous as a cracked pane exists, it does, in fact, send a signal to those who pass by every day. If it is left broken, the owner of the building isn’t paying attention or doesn’t care. This could mean more serious infractions subsist,” explains Levine.

Post Green Cleaning agents focus on details as per the broken window theory.
Post Green Cleaning agents focus on details to provide exceptional customer service.

The Cleaning Industry and Meticulous Service

This theory immediately resonated with me as I knew the concept was transferable to the cleaning industry and how some business owners operate. In the cleaning industry (e.g. housekeeping) simply not returning a client’s email or phone call in a timely fashion or perhaps not asking the client if they are satisfied with the cleaning agent’s arrival time or performance can be classified as a ‘broken window’.

While imperfections will exist, it’s our responsibility to repair those windows (performance) as expediently as possible. If not, it clearly prevents the customer from having the outstanding experience they rightfully deserve and are paying for with their hard earned money.

Paying attention to detail, never allowing the brevity of a request to go unnoticed — no matter how diminutive it may be — is what truly credits Post Green Cleaning as being adept and proficient in providing superior post-construction cleaning services.

Was this information helpful? Let us know. Our customers’ concerns are first and foremost!

Home Allergy Triggers Every Family Should Know

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Fast Fact:

Indoor air is actually five times more contaminated than outdoor air. This means that indoor air pollution is a serious problem that shouldn’t be ignored. Some 50-million Americans (one in every five people) suffer from some form of allergy. 

Post Green Cleaning agents use HEPA Vacuums to eliminate all post-construction dust and allergy triggers.
Post Green Cleaning agents use HEPA Vacuums to eliminate all post-construction dust and allergy triggers.

Airborne Allergens

Airborne allergens which trigger our allergies, sinuses and nasal congestion are ever present. They cause the sneezing, runny nose, itching, and bloodshot eyes of hay fever (allergic rhinitis). Airborne allergens can also affect the linings of the lungs causing asthma — wheezing, coughing, and shortness of breath.

See the American College of Allergy, Asthma, and Immunology website and their article on Diagnosing Allergies for more information.

10 Most Common Environmental Allergens Affecting Families

These are the 10 most common allergy triggers that every family should know about:

  1. Plant Pollen
  2. Animal Fur
  3. Dander
  4. House Mites
  5. Mold
  6. Cigarette Smoking
  7. General Smoke
  8. Toxic Solvents
  9. Bleach Enhanced Cleaners
  10. Air Fresheners

Learn More

Go to our Post-Construction Cleaning page to learn more about Post Green Cleaning and the techniques we use to make sure our clients’ indoor air quality is safe.

Was this information helpful? Let us know. Our customers’ concerns are first and foremost!

Post-Construction Cleaning Specialist – Free Report

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7 Q & A’s Every Customer Must Know Before Hiring a Post Construction Cleaning Company

Post Green Cleaning agent and post-construction cleaning specialist at work.
Details make all the difference. We are post-construction cleaning specialists.
  1. How do you know if your choosing the right company when hiring for post-construction cleaning specialist?
    • Specialization — Visual proof can be a good indicator that they have expertise in this field of post-construction cleaning. True professionals typically market themselves (openly) through their website and social media, transparently exposing their talents in their respective fields.
      This is one of the many areas we showcase past and present samples of our work. The more seasoned service provider would also ask to preview the premises (almost from the inception) so they can visually see where your concerns lie — before giving you facts and figures. By way of experience, we can say with authority (when it comes to post-construction cleaning services) guesstimates and roundabouts presented to unsuspecting customers ranked highest for overall customer disappointment. Remain vigilant. Look for a company reflectings signs of integrity, taking proactive procedures to protect your better interest rather than using ‘lowest price’ as their most attractive lure. 
  2. What type of materials and solutions should a company use when cleaning your home for post-construction dust?
    • Micro Cloths and Water — Micro Cloths attract and trap the dust better than any other material. When it comes to solutions, water is the safest. It’s fragrant free, blemish free, protecting any glass, metallic, marble and granite or wood surfaces from staining. Protecting your surfaces are first and foremost for us at Post Green Cleaning. Our high-grade green solutions can be used for sanitizing the bathrooms after contractors are officially complete.
  3. What can the customer do ensure lasting clean air once cleaning has been completed?
    • Regular Maintenance — Housekeeping services have and will always be most recommended, especially for those with busy schedules.
  4. What can Post Green Cleaning recommend we use to clean our wood floors to rid any lingering post dust that may appear weeks after the cleaning has been completed?
    • HEPA Vacuums with brush tool attachment — This is a detail cleaning tool designed for dust and particles that get into crevices and the grain of matte finish floors, older dry wood floors, and wood surfaces like furnishings, molding, and wood paneled walls often found in townhouses and brownstones.
  5. Do we need to have our home cleaned twice — directly after renovation contractors are complete (aka post-construction cleaning) and then after we move in our furnishings?
    • In most cases, no — If the right company performs the cleaning service correctly with a next-day guarantee (as we do), you’ll be just fine. Ask about our Free Next Day Assurance Guarantee. We’ll explain how it works and give you 5% off your final cost for taking the time to read this important information.
  6. My wife continues to cough days/weeks after the post-cleaning was done. Yet we haven’t seen any residue dust after our cleaning. What extra can be done?
    • Change air filters — In most cases we recommend you change any air filters for your built-in heater and air conditioning system. You may want to examine your duct system. Most often, that’s where out-of-site post dust lies and can gain access back into your home.
  7. Can post-construction dust attack our immune system, triggering sinuses, allergies, asthma, etc?
    • Absolutely! — Post construction dust is an environmental allergen. Choosing a company that’s knowledgeable about post-construction and the health factors associated with it would give you an advantage. We can offer proven suggestions that can provide immediate results for your families’ well being. At Post Green Cleaning, we do our homework so you don’t have to.

Learn more about Post Green Cleaning and our cleaning techniques on this website’s Post-Construction page.

Was this information helpful? Let us know. Our customers’ concerns are first and foremost!