We hold sacred the connections we slowly develop and build with our customers — both past and present. We understand our customers are the heart of our business. Without them we would not exist.
From the customer’s initial call, our objective is to gather as much information as possible to better position us to deliver the very best in service. Days before the cleaning is scheduled we typically request to preview their homes so that all their cleaning concerns are noted.
After the cleaning is complete we then perform a final walk-thru with our customers to make sure our deliverance meets their expectations.
Customers Are The Heart of Our Business
Once the initial service has been successfully completed (with the customers approval) we continue to provide monthly company updates, cleaning tips, promotions, and reminders of key services we offer.
It’s important to us to keep the communication line open typically via email. Just our way of nurturing our relationship with our customers to deliver the very best in quality customer care.
We’re reminded, “Only happy customers return.”Jack Thompson, General manager
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